Thank you for choosing Medateck LLC.

We are committed to providing high-quality AI-powered solutions and digital services. Our goal is to ensure that you are satisfied with your experience using our platform and services.

Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• A refund request must be submitted within 7 days of the original purchase date for subscription-based packages.
• You have actively explored and used the Medateck LLC platform and services.
• You encountered a technical or service-related issue that our support team was unable to resolve satisfactorily.

Non-Refundable Situations

Refunds will not be issued under the following circumstances:

• There are no refunds for credit-based packages, digital credits, or usage-based balances.
• Dissatisfaction caused by user misunderstanding, misuse, or failure to contact support for assistance before requesting a refund.
• Situations where substantial use of the platform or services has already occurred, indicating significant benefit received from the service.

Refund Process

1. Submit a Refund Request

Send an email to contact@medateck.com including your order details, purchase information, and a detailed explanation of the issue you experienced.

2. Review Process

Our support team will review your request and may contact you for additional information or troubleshooting steps.

3. Resolution

If your refund request is approved, the refund will be processed to your original payment method within approximately 7–10 business days.

Contact Us

If you have questions about this Refund Policy or need assistance, please contact us:

Medateck LLC

Founded by Ilyes Belhoti

Business Address: 30 N Gould St Ste R, Sheridan, WY 82801

Phone: +1 928-405-4256

Email: contact@medateck.com

At Medateck LLC, we strive to make your experience as seamless and satisfying as possible. Your satisfaction remains our priority.